Manage your long-term care email preferences
We’re here to support your goals by sending only the John Hancock long-term care emails that matter to you.
Please note: You will continue to receive strictly necessary communications related to your long-term care insurance coverage, even if you opt out of the promotional messages below.
Personalize your experience
Take a moment to review the email categories you can subscribe to. All categories are selected by default, and you can uncheck any you no longer wish to receive.
Update your email preferences anytime
Feel free to revisit this page anytime to update your preferences or to opt back into any category. Just look for the “Manage your preferences” link in our future emails.
To modify paperless communication preferences, sign in to or register for an online account and visit the communication preferences page.